A URL policy document should specify: the canonical structure for each content type (product, category, blog, landing page), rules for trailing slashes, casing, and parameter handling, and a hard rule that URLs are never changed without a mapped 301 redirect from the old URL to the new one, filed in a shared redirect log before the change ships, not after.
The redirect log itself should be a living, queryable record - a spreadsheet or database table with old URL, new URL, redirect type, date implemented, and reason - accessible to engineering, SEO, and content teams alike. Without this log, redirect chains accumulate silently: URL A redirects to B, which later redirects to C, and eighteen months later nobody remembers why, while each additional hop in the chain measurably dilutes link equity and slows crawl efficiency.
Canonical tag policy deserves its own explicit rule set, particularly for faceted navigation, sort-order parameters, and print or mobile-app-specific URL variants. Document exactly which parameter combinations should self-canonicalize, which should canonicalize to a parent URL, and which should be blocked from crawling entirely via robots.txt. Ambiguity here is what produces the duplicate-content sprawl typical of large e-commerce and marketplace platforms.
The policy is only as good as its enforcement. Add a mandatory SEO review checkbox to the pull request or content-publish workflow for any change touching URL structure, and assign an actual named owner - not a committee - who signs off before the change merges. Policies that live only in a wiki page nobody reads do not survive contact with a sprint deadline.
Revisit the policy at least twice a year, because platform migrations, new product lines, and CMS upgrades all tend to introduce edge cases the original policy did not anticipate. Treat the URL policy as a living document with a version history, not a one-time deliverable.